Returns - $9.95
Personalized/customized jewelry and items marked final sale cannot be returned or exchanged
Must have no signs of wear and returned in original packaging to avoid damage or tangling
Exchanges - FREE
Personalized/customized jewelry and items marked final sale cannot be returned or exchanged
In-Store Returns + Exchanges
Click HERE to submit a return or exchange
Warranty – FREE
We stand behind the quality of all of our products, any defect will occur within 14 days. We cover manufacturing defects, errors, and damages for free.
Repair Shop - $29
Don’t sweat it, things happen. Your jewelry is meant to be worn and sometimes your pieces will need to be repaired. All repairs are $29. Please email hello@oxb-studio.com to start your repair.
Sale + Holiday Policies -
Return, exchange, and warranty window is extended to 30 days from November 15th 2021 to January 3rd to accommodate holiday gifting.
March Madness Sale March 17, 2022 - March 25, 2022. No exchanges or returns.
Black Friday Weekend – November 26th - November 29th, 2021