Returns are accepted within 14 days of delivery date. Your original shipping fee is not refundable and will be deducted from the refundable amount. Orders outside of the US have a shipping fee + may have duties and taxes incurred.
All below items are non-returnable:
To qualify for a return:
Shipping Fees:
US/Canada |
Free |
Europe | $20 |
Other International Countries | $30 |
Refund will be credited to original payment, please allow up to 3 days to see the funds
Exchanges are accepted within 14 days of delivery date. Your first exchange is free, any further exchanges will be charged for shipping each time.
All below items are non-returnable:
To qualify for an return:
We're happy to exchange:
EXCESSIVE RETURNS/EXCHANGES - We want to continue to offer a generous return/exchange policy for all of our customers. Each purchase is allowed up to (2) exchanges. An additional exchange can be considered if it is due to a sizing preference. Excessive returns or exchanges will be monitored on a case by case basis. We reserve the right to limit return or exchange requests if we suspect misuse of our policy.
Give us a try! We stand behind the quality of all of our products, any defect will occur within 14 days.
We cover manufacturing defects (broken chains, clasps, shipping damage) or errors (personalization error, wrong size, missing pieces)
Don’t sweat it, things happen. Your jewelry is meant to be worn and sometimes your pieces will need to be repaired. We’re happy to offer this service, your sweatproof jewelry will last for years to come. Gold Filled + Sterling Silver Repairs are $38 which includes shipping both ways and covers the cost of the repair.